FAQs

FAQs

Got a question? We’re here to help.

  • Do you do airport transfers?

    As of right now we don't service airports, we hope to in the future.

  • What vehicles do you have?

    We currently have one vehicle (white stretch limo). We will be adding sedans, SUVs, & sprinters to our fleet in the next few months!

  • What type of payment methods do you accept?

    We accept all major credit cards, cash, & checks. We hope to add Venmo & ApplePay soon.

  • Why can't I book online?

    There are many factors that go into booking a reservation (duration, distance, etc), let us take the details from you & we will input the reservation on our end.

  • Where is your main office?

    We currently have a yard location only for our fleet, we hope to have an in person location in the next few months

  • Why not book an Uber?

    The truth is, you can & if it suits your budget then you should. What seperates our services from rideshares is our transpotation is always private for your group. There are complimentary waters on board. Our vehicles are serviced up to date & our chauffeurs are trained to treat all our clients as VIPs. Sweet Escape Transportation is also fully licensed with proper licensing to transport our clients.

  • I have a question that doesn't require booking

    Any other questions, comments, or concerns can be emailed to Amy@sweetescapet.com

  • What areas do you service?

    We service Sonoma, Napa, & Marin County.

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